Phone
TrioTel Communications, Inc. provides basic and enhanced telecommunications services within its service area. Basic telephone services are offered to the following communities at the following rates. Rates listed below do not include federal, state, city and other regulatory fees. 

Alexandria Residence Service $16.00/Month
Alexandria Business Service $17.00/Month
Canova Residence Service $16.00/Month
Canova Business Service $17.00/Month
Center Residence Service $16.00/Month
Center Business Service $17.00/Month
Salem Residence Service $16.00/Month
Salem Business Service $17.00/Month
Spencer Residence Service $16.00/Month
Spencer Business Service $17.00/Month
Winfred Residence Service $16.00/Month
Winfred Business Service $17.00/Month
Emery Residence Service $16.00/Month
Emery Business Service $17.00/Month
Clayton Residence Service $16.00/Month
Clayton Business Service $17.00/Month

Local residence and business service includes:

Intra-company wide Extended Area Service (EAS)
Voice grade access to the public telephone network
Flat-rated local exchange service free of per minute charges
Access to directory assistance services
Access to other operator services
Access to 911 emergency services
Access to interexchange (long distance) services
Dual tone multi-frequency signaling (touch-tone) service
 
Telephone activation fee is $32. Telephone numbers will be assigned by TrioTel.

The basic services described above are offered to all customers in TrioTel service areas. If you have any questions regarding telecommunications services, please call us at 611 or 425-2238.

TrioTel Telephone (Printable) Applications:
Request for Service
Application for Coop Membership
Collection Policy
Prompt Payment Contract
Automatic Payment Plan
PIC Request, PIC Freeze, Lift PIC Freeze Request - Long Distance Form
Long Distance Carriers
Customer Proprietary Network Information Notification (CPNI)
Billing Name and Address Notification
Lifeline Assistance Application and Certification Form
Consent to Provide Lifeline Subscriber Information to the NLAD

(Must have Adobe PDF Reader to view applications. Click Here to download Adobe PDF Reader now.)


CLICK HERE TO COMPLETE THE TELEPHONE APPLICATION ONLINE


Lifeline

Lifeline telephone service assistance is available for qualifying low-income subscribers providing the consumer is not already receiving Lifeline benefits from an alternate carrier (including wireless providers). This program provides for a monthly service discount on telephone service. To qualify, a subscriber must participate in or receive assistance from one of the following programs:

Medicaid
Supplemental Nutrition Assistance Program (SNAP) (Formerly Food Stamps)
Supplemental Security Income (SSI)
Federal Public Housing Assistance (FPHA)
Low-Income Home Energy Assistance Program (LIHEAP)
Household Income at or below 135% of Federal Poverty Guidelines
Temporary Assistance to Needy Families (TANF)
National School Lunch Program (NSL) (Free Lunch Program)

For further details contact (605) 425-2238 or 611

Relay South Dakota

Relay South Dakota provides telephone accessibility to people who are deaf, hard-of-hearing, or speech disabled. Relay South Dakota is available 24 hours a day, 365 days a year, with no restrictions on the length or number of calls placed. Relay South Dakota provides state-of-the-art technology with a full range of features and highly trained, professional Communication Assistants (CAs) to ensure that users are able to communicate easily and effectively - every time they place a call. All calls are strictly confidential and no records of any conversations will be maintained. Use Relay South Dakota when you need to be heard and understood on the phone!

The most common telephone device used to make a relay call is a TTY (text telephone). There are other telephone devices available, depending on the type of relay services used. South Dakota residents who are deaf, hard-of-hearing, or speech disabled are eligible to receive specialized telephone equipment through the equipment Distribution Program at CSD at minimal or no cost. For more information on how to obtain specialized telephone equipment in your area, call toll free 866-246-5759 (V/TTY).


How to make a relay call:


Dial 7-1-1 from anywhere inside South Dakota, or dial toll free 800-877-1113 from anywhere outside of the state.

Ask the CA to dial the area code and telephone number you are calling.

The CA will type the spoken words to the TTY user and voice the typed words back to the standard phone you are calling.

Speak slowly and directly to the person you are calling, not to the relay operator.

Remember to say "go ahead" (GA on the TTY) each time you finish your part of the conversation to let the other person know to respond.

Call 7-1-1 or 800-877-1113 (TTY/Voice/ASCII) 877-981-9744 (STS) 877-981-9743 (Spanish) or 900-230-3301 (TTY/Voice/ASCII/Spanish) 877-981-2117 (VCO Direct) 800-676-3777 (TTY/Voice Customer Service)

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