811 – Can you dig it?

Living in South Dakota, most residents can expect our weather patterns to change almost instantly. In fact, when we are presented with calm and mild temperature days, spending time outdoors is really life at its best! Especially in the summer time, when roasting marshmallows, perfecting a golf swing, and building lush gardens consume most of our time.

As the month of August is now upon us, the date of August 11th (8/11) is an ever growing reminder to telecommunication companies regarding the safety of buried utility lines. TrioTel has 100% of our fiber optic infrastructure buried underground. Which means if a fiber line gets damaged or cut, then services could be interrupted, leaving customers without telephone, TV and Internet. That’s why it is very important for consumers to know to always call 811 before any type of digging project.

According to the Common Ground Alliance (CGA) an underground utility line is damaged every six minutes because 811 was not called prior to digging. Every digging project, no matter the scope or size, deserves a call to 811. Examples of projects would include: installing a mailbox, putting up a fence, building a deck, and planting a tree.

The truth is that if you hit an underground utility line while digging, you can harm yourself or those around you. Services could be disrupted for an entire neighborhood and you could be potentially responsible for fines and repair costs.

Calling 811 is simple and FREE!

How 811 works:

  1. Dial 8-1-1 from any phone at least 48 hours prior to digging.
  2. Your call will be answered by a local One Call Center.
  3. Tell the operator where you’re planning to dig and what type of work you will be doing.
  4. 811 will notify TrioTel and other local utility companies.
  5. A locator will then be sent to your property to mark the approximate location of your underground lines, pipes, and cables.
  6. Once the area is marked appropriately, you can safely begin your project!

Enjoy the beautiful SD weather this summer, and remember to always call 811 before starting any type of digging project.

For more information regarding 811, visit

SD PUC Press Release – On 8/11 and Always, Remember to Call 811 Before Digging.
811 Know what’s BELOW. CALL before you dig.

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