How A Power Outage Affects Your TrioTel Services
If a power outage occurs, your TrioTel landline telephone service (corded phones only) will work for up to 6-8 hours, depending on usage. Cordless landline telephones, Internet and TV services will be non-functioning until power is restored.
Once power has returned, wait up to 5 minutes for all electronics, including: TV Set Top Boxes (STB) and/or your wireless router, to be fully functioning.
After 5 minutes if TrioTel services are not properly working, consider these options:
- Check that STBs, wireless router, and the UPS Cyber Power box (located next to your utilities) have power and are in working order.
- Check your utility panel to ensure full power.
- Reboot STBs and routers by unplugging from the power source and plugging back in.
- Check TV inputs.
- If an issue persists, call TrioTel at 425-2238.
As always, please contact us with any questions. We’re here for you, even when lightning strikes.« Back to Blog