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COVID -19 Updates

Visit this page regularly to stay updated on important news and changes in response to the COVID-19 outbreak.

Daily Governor Noem Updates

Daily COVID-19 Updates in South Dakota

Helpful Tips and Key Information

TrioTel’s Response:
Due to the safety of our staff and customers, our business office will be closed to the public (starting 3/19) until further notice. If you need immediate assistance, please call our office at 605-425-2238 or contact us through our website with the following link: https://www.triotel.net/contact-us/

PAYMENTS

TrioTel offers options for online payments on our website or you can call our office with your credit card number.

CLICK HERE FOR OPTIONS TO PAY BILL

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CUSTOMER SERVICE

TrioTel will continue to provide excellent customer service with our friendly staff.  We encourage you to please call or email us with your requests instead of visiting our office. 

CLICK HERE TO CONTACT TRIOTEL

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INSTALLATION/REPAIR TECHNICIANS

To help ensure the safety of you and our employees, our technicians are now taking extra steps before they enter customer homes and businesses.

  • Technicians or a Customer Service Representative (CSR) will call first, before an installation or service/trouble call, to confirm the customer would like us to enter their home or business to perform the work.
  • For their own personal safety, the technician will also ask if anyone in the household or business is or could be impacted by the virus.
  • If the technician enters your home or business, the technician may wear protective gear for the safety of all.

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CUSTOMER SUPPORT

TrioTel customer service representatives are ready to assist you over the phone at 605-425-2238 or toll free at 1-800-242-1925.  We want to reassure you that we are still open for business to provide assistance.

We know how crucial your TrioTel services are for news, communication and entertainment, especially now! As the COVID-19 situation evolves, we will attempt to keep you informed as much as we can via email, social media (Facebook) and our website.

BRYAN K. ROTH-CEO/GENERAL MANAGER