Employment Opportunity

TrioTel Communications, Inc. Employment

Full Time Customer Service Representative

Job Description

TrioTel Communications is a telecommunications company out of Salem, South Dakota. With over nine hundred miles of fiber optic cable traveling throughout our service area communities, we provide fast Internet speeds, elite television packages, and as always, reliable telephone service. We pride ourselves on our advanced 100% fiber network, but more importantly, the customer service and support that goes right along with it. TrioTel Communications is currently seeking an energetic and self-motivated CSR that will be able to provide customers with outstanding customer service. Pay is DOE.

Responsibilities

•Ability to work with customers to resolve inquiries

•Recommend and sell products or solutions that best suit the customer
•Provide basic troubleshooting assistance to customers
•Maintain a high level of customer service and professionalism to a wide range of customers
•Ability to navigate through multiple computer applications with speed and accuracy
•Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals
•Ability to read and interpret documents

Requirements

•Two-year degree or equivalent
•Good customer service skills or prior experience
•Exceptionally self-motivated and directed
•Excellent written and oral communication skills
•Ability to set and manage priorities
Proficiency with Microsoft Office
•Highly organized with a keen attention to detail
•Excellent computer skills

Our Mission

TrioTel Communications, Inc. is committed to ensuring that our customers receive the finest quality telecommunication services at the lowest possible cost. We will build relationships based upon mutual trust and respect, empowering our employees to provide top-notch customer service. We will deliver sound leadership and economic growth through the use of advancements in communication technologies, guaranteeing our customers, communities, and employees a bright future.

 

Apply by sending the attached Application, Cover Letter with Resume and three References to the following:

TrioTel Communications, Inc.

Attn: CSR Position

PO Box 630

Salem, SD 57058

OR email to bkroth@triotel.com.

 

Resumes will be accepted until June 1st, 2019. TrioTel is an equal opportunity employer.

 

TrioTel Employment Application