Relay South Dakota provides telephone accessibility to people who are deaf, hard-of-hearing or speech-disabled. Relay South Dakota is available 24 hours a day, 365 days a year, with no restrictions on the length or number of calls placed. Relay South Dakota provides state-of-the-art technology with a full range of features and highly trained, professional Communication Assistants (CAs) to ensure that users can communicate easily and effectively every time they place a call. All calls are strictly confidential, and no records of any conversations will be maintained. Use Relay South Dakota when you need to be heard and understood on the phone.
The most common telephone device used to make a relay call is a TTY (text telephone). There are other telephone devices available, depending on the type of relay services used. South Dakota residents who are deaf, hard-of-hearing or speech-disabled are eligible to receive specialized telephone equipment through the Equipment Distribution Program at CSD at minimal or no cost. For more information on how to obtain specialized telephone equipment in your area, call toll free 866-246-5759 (V/TTY).
How to make a relay call:
- Dial 7-1-1 from anywhere inside South Dakota, or dial toll free 800-877-1113 from anywhere outside of the state.
- Ask the CA to dial the area code and telephone number you are calling.
- The CA will type the spoken words to the TTY user and voice the typed words back to the standard phone you are calling.
- Speak slowly and directly to the person you are calling, not to the relay operator.
- Remember to say “go ahead” (GA on the TTY) each time you finish your part of the conversation to let the other person know to respond.
- 7-1-1 or 800-877-1113 (TTY/Voice/ASCII)
- 877-981-9744 (STS)
- 877-981-9743 (Spanish) or 900-230-3301 (TTY/Voice/ASCII/Spanish)
- 877-981-2117 (VCO Direct)
- 800-676-3777 (TTY/Voice Customer Service)